Service Desk: Service Request Status
抖阴福利导航 IT uses a Service Desk ticket system to record and track requests for IT services, break/fix, or problem reports. If you submit a request via email, phone call, Service Request Form, or the 抖阴福利导航 Support Portal portal, you should receive a 抖阴福利导航 IT service desk notification email with the ticket number, ticket status, and a link back to the Web version of the ticket.
NOTE: Requests submitted via the during normal Service Desk operating hours may take up to 2 hours to appear in the Self Service Portal. Requests submitted after-hours will be processed at the beginning of the following business day.
- To view, 抖阴福利导航 IT service desk tickets you have submitted, go to the .
- Click Login.
- Enter your My抖阴福利导航 username and password.
- The Self Service Home page will display.
- A list of the last three (3) tickets you submitted, including status, will be displayed. To see all your tickets click View All.
- To view ticket details including comments, click the ticket title or number.
If you have any issues accessing this system, contact the Service Desk at 971-722-4400 or by email to聽servicedesk@pcc.edu.