What is Freshservice?

Freshservice is a modern, intuitive, and cloud-based platform designed to make getting IT help easier and faster than ever before. Whether you are a student trying to access campus Wi-Fi, a faculty member needing classroom tech support, or a staff member requesting software, our new Support Portal will be your new one-stop shop for all things IT.

What does this mean for you?

We have designed this transition to be as smooth as possible. You can still email the IT Service Desk at servicedesk@pcc.edu, and your request will automatically be routed into the new system.

However, to get the most out of the new features, we highly encourage you to log in, explore the new portal, and bookmark it for future use!

The 抖阴福利导航 IT Department continues to deliver high-impact technology projects focused on supporting teaching, learning, and the college’s core IT functions. By prioritizing operational efficiency and innovation, we consistently meet client expectations and promote equitable student success across the district. The following overview provides a comprehensive look at the FY26 IT portfolio, detailing successful initiative execution, strong stakeholder ratings and feedback, and significant advancements in our technological capabilities, all accomplished within a static resource environment. Read additional details about completed projects in our and (Monday.com login required).

For a web accessible version of these report, please utilize the following link:

For any questions regarding the IT portfolio please contact itpmo@pcc.edu,聽or visit the聽.